Returns & Exchanges
At Anya's Shop, we want you to love your fashion finds, but if a piece isn't quite right, we offer a hassle-free 30-day return window. All returned items must be in their original condition, unworn and with tags attached, to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Carefully place the garments in their original packaging, ensuring all designer tags and security seals remain intact.
- 3.Ship It Back
Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, your refund or exchange will be processed within 5 to 7 business days to your original payment method.